Valide sua documentação (KYC)

Por favor preencha os campos abaixo e siga atentamente as instruções para habilitarmos seu KYC.

Required fields are marked with an asterisk

{"xsrfToken":"1c1b40770fec3232180e9bc6f66d03a8aa17af0f_lout","branding":{"id":"34","key":"wib","name":"Wibx","portalBaseUrl":"/servicedesk/customer/portal/34","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/34/1","theme":{"headerBGColor":"#22ffb9","headerLinkColor":"#292929","headerLinkHoverColor":"#1c9972","headerLinkHoverBGColor":"#1c9972","headerBadgeColor":"#1c9972"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9591b098-ca69-4a5b-b665-1198b60f65e8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDIwMzdhZC1hYmI2LTQ0OTAtOWNkNC02YWRhNWI5NzMxYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk1OTFiMDk4LWNhNjktNGE1Yi1iNjY1LTExOThiNjBmNjVlOCI6WyJyZWFkIl19LCJleHAiOjE3NjU4MzkxMDcsIm5iZiI6MTc2NTgzODUwN30.DiwHUOoSAuOmlkEB_lgjXQELOGkUsPuvhdCiYYIpbsk&client=002037ad-abb6-4490-9cd4-6ada5b9731c6&mode=fit","logoId":"9591b098-ca69-4a5b-b665-1198b60f65e8","isLogoAvailable":true,"helpCenterTitle":"Bem-vindo à central de ajuda Wibx","sharedPortalName":"Central de ajuda Wibx","translations":{"en-US":{"helpCenterTitle":"Bem-vindo à central de ajuda Wibx","sharedPortalName":"Central de ajuda Wibx","localeDisplayName":"English (United States)"},"pt-BR":{"helpCenterTitle":" Bem-vindo ao portal Wibx","sharedPortalName":"Portal Wibx","localeDisplayName":"Portuguese (Brazil)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#021805","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0a8690b8-d85b-45f5-a7e9-b5f9074704be/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDIwMzdhZC1hYmI2LTQ0OTAtOWNkNC02YWRhNWI5NzMxYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBhODY5MGI4LWQ4NWItNDVmNS1hN2U5LWI1ZjkwNzQ3MDRiZSI6WyJyZWFkIl19LCJleHAiOjE3NjU4MzkxMDcsIm5iZiI6MTc2NTgzODUwN30.yRs7Sh13GUh8Us76WdyQMjOkIHTudYymjG7-cLetf10&client=002037ad-abb6-4490-9cd4-6ada5b9731c6&height=300&mode=fit","bannerMediaApiFileId":"0a8690b8-d85b-45f5-a7e9-b5f9074704be","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#021805","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"34","key":"wib","projectId":10033,"serviceDeskId":34,"name":"Wibx","description":"Seja bem-vindo à central de ajuda Wibx Para agilizar a troca de mensagens por este canal, não se esqueça de permitir nossas notificações no e-mail que enviaremos para você.","portalBaseUrl":"/servicedesk/customer/portal/34","reqTypes":[{"id":"100","name":"Desative sua autenticação em dois fatores (MFA)","descriptionHtml":"Por favor preencha os campos abaixo e siga atentamente as instruções para desabilitarmos seu MFA","callToAction":"Desative sua autenticação em dois fatores (MFA)","introHtml":"","icon":10595,"iconUrl":"https://customer.support.wibx.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10595","groups":[67],"key":""},{"id":"166","name":"Dúvidas Gerais","descriptionHtml":"","callToAction":"Dúvidas Gerais","introHtml":"","icon":10466,"iconUrl":"https://customer.support.wibx.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[67],"key":""},{"id":"67","name":"Valide sua documentação (KYC)","descriptionHtml":"Por favor preencha os campos abaixo e siga atentamente as instruções para habilitarmos seu KYC.","callToAction":"Valide sua documentação (KYC)","introHtml":"","icon":10655,"iconUrl":"https://customer.support.wibx.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10655","groups":[67],"key":""},{"id":"133","name":"Valide sua documentação - Menor de idade (KYC)","descriptionHtml":"","callToAction":"Valide sua documentação - Menor de idade (KYC)","introHtml":"","icon":10664,"iconUrl":"https://customer.support.wibx.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10664","groups":[67],"key":""},{"id":"34","name":"Computer support","descriptionHtml":"","callToAction":"Computer support","introHtml":"If you have problems with your laptop, let us know here.","icon":10512,"iconUrl":"https://customer.support.wibx.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[],"key":""},{"id":"41","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://customer.support.wibx.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"35","name":"Employee exit","descriptionHtml":"","callToAction":"Employee exit","introHtml":"Moving on to better things? Start your transition here.","icon":10514,"iconUrl":"https://customer.support.wibx.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[],"key":""},{"id":"36","name":"IT help","descriptionHtml":"","callToAction":"IT help","introHtml":"Get general tech support, like help with the Wi-Fi or printing.","icon":10541,"iconUrl":"https://customer.support.wibx.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"37","name":"New employee","descriptionHtml":"","callToAction":"New employee","introHtml":"Onboard a new hire.","icon":10517,"iconUrl":"https://customer.support.wibx.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[],"key":""},{"id":"38","name":"Purchase over $100","descriptionHtml":"","callToAction":"Purchase over $100","introHtml":"Order something big, like a new phone. Purchases over $100 require approval.","icon":10543,"iconUrl":"https://customer.support.wibx.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[],"key":""},{"id":"39","name":"Purchase under $100","descriptionHtml":"","callToAction":"Purchase under $100","introHtml":"Order something small, like a keyboard. If it's under $100, you don't need approval.","icon":10536,"iconUrl":"https://customer.support.wibx.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"40","name":"Travel request","descriptionHtml":"","callToAction":"Travel request","introHtml":"Got travel plans? Start the process here.","icon":10530,"iconUrl":"https://customer.support.wibx.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","groups":[],"key":""}],"reqGroups":[{"id":67,"name":"Solicite seu atendimento"}],"orderMapping":{"67":[166,133,67,100],"34":[67],"35":[38,40]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4e76fc7b-e1cb-3079-9958-12b814a745f2","appLinkName":"","appLinkUrl":"","spaceKey":"WIB","spaceName":"Wibx2","spaceUrl":"","isServer":false},"labels":[],"projectKey":"WIB","serviceDeskId":34,"kbLinkDomainURLs":["https://wibx-team.atlassian.net","https://customer.support.wibx.io"]},"createPermission":true,"portalAnnouncement":{"portalId":34,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WIB","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDIwMzdhZC1hYmI2LTQ0OTAtOWNkNC02YWRhNWI5NzMxYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU4Mzk3MDcsIm5iZiI6MTc2NTgzODUwNywiYW5vbklkIjoiYW5vbi11c2VyIn0.F1XpaKnB6yg8GZWENuF7mg1Ss3GKDhyNyPpcc5VNTyY","targetCollection":"upload-project-10033","endpointUrl":"https://api.media.atlassian.com","clientId":"002037ad-abb6-4490-9cd4-6ada5b9731c6","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"cbd87587-99c7-478c-99e0-1ecc884ad126","name":"FAQ","description":"Atendimento: segunda a sexta, 9h às 18h. Solicitações respondidas em até 72h úteis, salvo solicitações que requerem análise mais profunda.","categoryUrl":"https://customer.support.wibx.io/servicedesk/customer/portal/34/topic/cbd87587-99c7-478c-99e0-1ecc884ad126","lastUpdated":"1764798125026","createdAt":"1762191883115"},{"id":"bd3fc09a-98d1-4660-b77f-83a7f18dbab2","name":"Formulários de contato","description":"Envie uma solicitação para nossa equipe de suporte.","categoryUrl":"https://customer.support.wibx.io/servicedesk/customer/portal/34/topic/bd3fc09a-98d1-4660-b77f-83a7f18dbab2","lastUpdated":"1762203360888","createdAt":"1762195843223"}]}},"reqCreate":{"id":67,"projectId":10033,"issueType":{"id":"10005","name":"Service Request"},"form":{"name":"Valide sua documentação (KYC)","descriptionHtml":"Por favor preencha os campos abaixo e siga atentamente as instruções para habilitarmos seu KYC.","callToAction":"Valide sua documentação (KYC)","intro":"","instructions":"Por favor preencha os campos abaixo e siga atentamente as instruções para habilitarmos seu KYC.","icon":10655,"iconUrl":"https://customer.support.wibx.io/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10655","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10091","fieldConfigId":"10192","label":"Aplicativo","description":"Escolha o aplicativo que deseja suporte","descriptionHtml":"Escolha o aplicativo que deseja suporte","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10053","label":"Wibx","selected":false,"children":[]},{"value":"10054","label":"Gate0","selected":false,"children":[]},{"value":"10055","label":"Music Lovers","selected":false,"children":[]},{"value":"10056","label":"Bora","selected":false,"children":[]},{"value":"10126","label":"Jovem Pan SJC Rewards","selected":false,"children":[]},{"value":"10127","label":"ESGX","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10162","fieldConfigId":"10263","label":"KYC","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10161"],"values":[{"value":"10160","label":"Menor de idade","selected":false,"children":[]},{"value":"10161","label":"Padrão","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Assunto","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Validação de KYC"]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10064","fieldConfigId":"10165","label":"Canal","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10044"],"values":[{"value":"10043","label":"E-mail","selected":false,"children":[]},{"value":"10044","label":"Formulário","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Prioridade","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["2"],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/34/create/67","requestValidateBaseUrl":"/servicedesk/customer/portal/34/validate/67","calendarParams":{"firstDay":0,"date":"2025-12-15T19:41:47-0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4e76fc7b-e1cb-3079-9958-12b814a745f2","appLinkName":"","appLinkUrl":"","spaceKey":"WIB","spaceName":"Wibx2","spaceUrl":"","isServer":false},"labels":[],"projectKey":"WIB","serviceDeskId":34,"kbLinkDomainURLs":["https://wibx-team.atlassian.net","https://customer.support.wibx.io"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDIwMzdhZC1hYmI2LTQ0OTAtOWNkNC02YWRhNWI5NzMxYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU4Mzk3MDcsIm5iZiI6MTc2NTgzODUwNywiYW5vbklkIjoiYW5vbi11c2VyIn0.F1XpaKnB6yg8GZWENuF7mg1Ss3GKDhyNyPpcc5VNTyY","targetCollection":"upload-project-10033","endpointUrl":"https://api.media.atlassian.com","clientId":"002037ad-abb6-4490-9cd4-6ada5b9731c6","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":889480687183370,"updated":"2025-12-03T19:53:32.374662352Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[67],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":889480687183370,"name":"KYC","submit":{"lock":false,"pdf":false},"templateFormUuid":"549f0bc7-0b29-4379-8c7f-ffb01b7009bc"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"d61b234f-6214-4deb-8505-3e013ac304d3"}},{"type":"paragraph","attrs":{"localId":"6faf1e81-eff4-457f-baf1-0484bd48d094"},"content":[{"type":"text","text":"Solicitação de KYC","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"236545f0-0e6f-4cf0-a38b-5967a54427fb"},"content":[{"type":"text","text":"Para solicitar a verificação da sua documentação (KYC) siga os passos a seguir."}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"5d873706-6df3-4c40-b60a-116150aacc3d"},"content":[{"type":"text","text":"Vídeo de validação.","marks":[{"type":"strong"}]},{"type":"text","text":" "},{"type":"hardBreak"},{"type":"text","text":"Envie-nos um vídeo dizendo:"},{"type":"hardBreak"},{"type":"hardBreak"},{"type":"text","text":"Eu “"},{"type":"text","text":"Seu Nome Completo","marks":[{"type":"underline"}]},{"type":"text","text":"” desejo habilitar minha conta no “"},{"type":"text","text":"Nome do Aplicativo","marks":[{"type":"underline"}]},{"type":"text","text":"” na data de “Data de Hoje Dia Mês e Ano.”"},{"type":"text","text":" ","marks":[{"type":"em"},{"type":"strong"}]},{"type":"hardBreak"}]},{"type":"mediaSingle","attrs":{"layout":"center"},"content":[{"type":"media","attrs":{"type":"external","height":500,"width":384,"url":"https://i.imgur.com/Av6nHbF.jpeg"}}]},{"type":"paragraph","content":[]}]}]},{"type":"paragraph","attrs":{"localId":"9ebc7d40-6066-4091-99f0-9dbebabb1a54"},"content":[{"type":"text","text":"OBS.","marks":[{"type":"strong"}]},{"type":"text","text":" O documento de identificação (CNH ou RG), deve estar ao lado do rosto de forma que seus dados sejam visíveis."}]},{"type":"paragraph","content":[]},{"type":"orderedList","attrs":{"order":2},"content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"b0eb593a-9c27-4f39-bdb2-9ce9a540a79c"},"content":[{"type":"text","text":"Envie-nos a imagem do documento. ","marks":[{"type":"strong"}]}]}]}]},{"type":"mediaSingle","attrs":{"layout":"center"},"content":[{"type":"media","attrs":{"type":"external","height":211,"width":600,"url":"https://static.wibx.io/images/kyc2.jpeg"}}]},{"type":"paragraph","attrs":{"localId":"1d44f22d-fc0b-4401-b504-931a1f2e18de"},"content":[{"type":"text","text":"Certifique-se de que as imagens estejam bem iluminadas e enquadradas."},{"type":"hardBreak"},{"type":"text","text":"OBS:","marks":[{"type":"strong"}]},{"type":"text","text":" Não esqueça de enviar a foto dos dois lados do documento."}]},{"type":"mediaGroup","content":[{"type":"media","attrs":{"type":"external","alt":"Wibu v2.png","url":"https://wibx.zendesk.com/hc/article_attachments/30004687866900"}}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"heading","attrs":{"level":3,"localId":"45577226-c610-4ccf-a61c-28b56d6828e5"},"content":[{"type":"text","text":"Anexe os documentos necessários abaixo","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#6554c0"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":38},"layout":"default","localId":"e866935b-6031-4da7-a85b-0507ca4ce963"}}]}]}],"conditions":{},"sections":{},"questions":{"38":{"type":"at","label":"","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"2":{"type":"ts","label":"CPF cadastrado no App","description":"","validation":{"rq":true},"jiraField":"customfield_10124","questionKey":""}}},"uuid":"549f0bc7-0b29-4379-8c7f-ffb01b7009bc"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":889480687183370,"updated":"2025-12-03T19:53:32.374662352Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[67],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":889480687183370,"name":"KYC","submit":{"lock":false,"pdf":false},"templateFormUuid":"549f0bc7-0b29-4379-8c7f-ffb01b7009bc"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"d61b234f-6214-4deb-8505-3e013ac304d3"}},{"type":"paragraph","attrs":{"localId":"6faf1e81-eff4-457f-baf1-0484bd48d094"},"content":[{"type":"text","text":"Solicitação de KYC","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"236545f0-0e6f-4cf0-a38b-5967a54427fb"},"content":[{"type":"text","text":"Para solicitar a verificação da sua documentação (KYC) siga os passos a seguir."}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"5d873706-6df3-4c40-b60a-116150aacc3d"},"content":[{"type":"text","text":"Vídeo de validação.","marks":[{"type":"strong"}]},{"type":"text","text":" "},{"type":"hardBreak"},{"type":"text","text":"Envie-nos um vídeo dizendo:"},{"type":"hardBreak"},{"type":"hardBreak"},{"type":"text","text":"Eu “"},{"type":"text","text":"Seu Nome Completo","marks":[{"type":"underline"}]},{"type":"text","text":"” desejo habilitar minha conta no “"},{"type":"text","text":"Nome do Aplicativo","marks":[{"type":"underline"}]},{"type":"text","text":"” na data de “Data de Hoje Dia Mês e Ano.”"},{"type":"text","text":" ","marks":[{"type":"em"},{"type":"strong"}]},{"type":"hardBreak"}]},{"type":"mediaSingle","attrs":{"layout":"center"},"content":[{"type":"media","attrs":{"type":"external","height":500,"width":384,"url":"https://i.imgur.com/Av6nHbF.jpeg"}}]},{"type":"paragraph","content":[]}]}]},{"type":"paragraph","attrs":{"localId":"9ebc7d40-6066-4091-99f0-9dbebabb1a54"},"content":[{"type":"text","text":"OBS.","marks":[{"type":"strong"}]},{"type":"text","text":" O documento de identificação (CNH ou RG), deve estar ao lado do rosto de forma que seus dados sejam visíveis."}]},{"type":"paragraph","content":[]},{"type":"orderedList","attrs":{"order":2},"content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"b0eb593a-9c27-4f39-bdb2-9ce9a540a79c"},"content":[{"type":"text","text":"Envie-nos a imagem do documento. ","marks":[{"type":"strong"}]}]}]}]},{"type":"mediaSingle","attrs":{"layout":"center"},"content":[{"type":"media","attrs":{"type":"external","height":211,"width":600,"url":"https://static.wibx.io/images/kyc2.jpeg"}}]},{"type":"paragraph","attrs":{"localId":"1d44f22d-fc0b-4401-b504-931a1f2e18de"},"content":[{"type":"text","text":"Certifique-se de que as imagens estejam bem iluminadas e enquadradas."},{"type":"hardBreak"},{"type":"text","text":"OBS:","marks":[{"type":"strong"}]},{"type":"text","text":" Não esqueça de enviar a foto dos dois lados do documento."}]},{"type":"mediaGroup","content":[{"type":"media","attrs":{"type":"external","alt":"Wibu v2.png","url":"https://wibx.zendesk.com/hc/article_attachments/30004687866900"}}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"heading","attrs":{"level":3,"localId":"45577226-c610-4ccf-a61c-28b56d6828e5"},"content":[{"type":"text","text":"Anexe os documentos necessários abaixo","marks":[{"type":"strong"},{"type":"textColor","attrs":{"color":"#6554c0"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":38},"layout":"default","localId":"e866935b-6031-4da7-a85b-0507ca4ce963"}}]}]}],"conditions":{},"sections":{},"questions":{"38":{"type":"at","label":"","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"2":{"type":"ts","label":"CPF cadastrado no App","description":"","validation":{"rq":true},"jiraField":"customfield_10124","questionKey":""}}},"uuid":"549f0bc7-0b29-4379-8c7f-ffb01b7009bc"},"linkedJiraFields":["customfield_10124"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=wibx-team","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1c1b40770fec3232180e9bc6f66d03a8aa17af0f_lout","baseUrl":"https://customer.support.wibx.io/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://wibx-team.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"002037ad-abb6-4490-9cd4-6ada5b9731c6","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3f7cc21a984f424a9800e31b60651627","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://wibx-team.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}